Promotional Credits
November 13, 2001

As usual, Interesting you sent this survey as I was so impressed with your response I was going to e-mail you anyway. I got a reply to my inquiry within just a few minutes... and...it was by telephone!!! I nearly fainted. In a world where everything is done so impersonally via e-mail it was just incredibly wonderful to hear a human voice respond to my inquiry. Also, the young man who contacted me was incredibly friendly and nice. I don't know what he thought about my part of the conversation...I was so dumbfounded by his call I was nearly speechless. Anyway, I have used the word "incredible" a couple of times above and that's because that's how I viewed your service resonse...incredibly good.

Ron