From: Billie F.
9 May 2011
Your customer service is one of the reasons I've stayed with you all these years.
When I have a problem I can't solve myself, all I have to do is call you and I get to speak
with a "real person". Thanks so much.
From: Art M.
13 Mar 2011
The technician who called to ask for an update to the problem called it spot on. The
original hardware had suffered a power surge. Staples ahd the replacement and your
tech helped me install it over the phone. After a few tries we got it up
and running. Thanks!
From: James C.
18 Feb 2011
I had been trying to fix my computer for several days. I called and spoke with one of your
tech support representatives. He solved my problem in about 5 minutes where I had been trying to solve
it for several days. I was about to give up until I spoke with him. He did a very good job!
From: Sherry W.
2 Jul 2010
The gentleman that answered my question was polite, respectful and did not
treat me different, because of my computer abilities (or my lack thereof).
I appreciate when they treat me that way. Thank you for asking!
From: Lynn H.
20 May 2010
Throughout the years I've been with Arkansas.net, since it's early
beginnings, I have enjoyed trouble free internet access, starting out in
south Arkansas and mid state primarily. When traveling, I can easily
maintain my email, with the Web Mail, and maintain being on top of my
personal and business interests without a qualm. In all these years, there
has been very little incidents to interupt my pace of life, and I've been
able to effectively and efficiently handle not only my life/including
family and business activities, without a hitch, but maintain contact with
friends strewn around the globe.
From: Howard W.
24 Apr 2010
[There] should be a higher rating block - like SUPERB NO. 6!
From: Lois L.
9 Apr 2010
I've been with Arkansas.net since I started on the internet from my home
computer. I've always had great service from support having written
several emails (questions)over the past several years which were always
replied to quite promptly. Going on DSL is the first time I talked to
Customer Service on the phone and I got great service. Thank you
Arkansas.net. I highly recommend you to my friends.
From: Tom W.
16 Mar 2010
I appreciated the help very much, and am proud to be a member of the
Arkansas Net customers. You have always done a good job for me
From: Sherry B.
4 Mar 2010
Am very pleased with this service so far! The guy that helped me was super
nice, very professional! Arkansas.net came very highly recommended by T.D.C
here in Mena Arkansas!
From: Leo L.
25 Feb 2010
When we have had a problem your staff has always been very quick to bring
us to a solution whether it was at your facilty or at another source as was
this case. We appreciate the availability of your well informed and accurate
customer service organization.
From: Chris D.
4 Feb 2010
In the five years our company has been using your services, I have NEVER
had an issue someone couldn't fix for me. You're great!
