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Technical Support Information

Technical Support web form

Technical Support Phone Number / E-Mail Address


Domain Name Servers

Primary:68.94.156.1
Secondary:68.94.157.1


Instructions for Accessing Your E-Mail

Click the tabs below to view instructions on how to access your e-mail using either Webmail, Popular E-Mail Programs, Advanced E-Mail Programs, or iPhone/iPad Devices.



Popular E-Mail Programs (POP3 or IMAP Access)


POP3 Access to Arkansas.Net e-mail accounts is enabled by default. For detailed instructions on configuring specific e-mail programs, visit PowerXMail Cutover Guide.

Incoming Mail (IMAP): mail.powerxmail.com Port: IMAP PORT (993) (SSL REQUIRED)
Incoming Mail (POP3): mail.powerxmail.com Port: POP PORT (995) (SSL REQUIRED)
Outgoing Mail (SMTP): smtp.powerxmail.com Port: 587 (TLS/STARTTTLS)
Port: 465 (SSL)
Account Name: username@arkansas.net
Email Address: username@arkansas.net

SMTP Authentication is required for outgoing mail servers. You must use username@arkansas.net as the username for authentication